Returns

Changed your mind? That’s okay. We accept returns of unused and unopened items (in their original packaging) within 15 days of delivery.

 Please return all items to Ms.Lova, 1403/14 Ella St., Newstead QLD 4006, and include your name, address, phone number, reason for return and how you paid for your item. Refunds exclude any shipping costs and you are responsible for return shipping charges. Due to the nature of the products and for hygiene reasons, we absolutely cannot accept opened or used products. If a returned product appears used, we will not be able to issue a refund.